13+ Harry Gordon Selfridge Quotes On Education, Death

Harry Gordon Selfridge was a British-American retail magnate who founded the London-based department store Selfridges. He was known for his showmanship and marketing skills, revolutionizing the retail industry in the early 1900s. He was also the first to introduce the concept of shopping for pleasure, rather than necessity. Following is our collection on famous quotes by Harry Gordon Selfridge on life, education, leadership.

The boss drives people; the leader coaches them. The boss depends on authority; the leader on good will. The boss inspires fear; the leader inspires enthusiasm. The boss says I; The leader says WE. The boss fixes the blame for the breakdown; the leader fixes the breakdown. The boss says, GO; the leader says Lets GO! — Harry Gordon Selfridge

The boss depends on authority; the leader on goodwill. — Harry Gordon Selfridge

Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that ‘to him that giveth shall be given’. Remember always that the recollection of quality remains long after the price is forgotten. Then your business will prosper by a natural process. — Harry Gordon Selfridge

The boss inspires fear; the leader inspires enthusiasm. The boss says 'I'; The leader says 'We'. — Harry Gordon Selfridge

Whenever I may be tempted to slack up and let the business run for awhile on its own impetus, I picture my competitor sitting at a desk in his opposition house, thinking and thinking with the most devilish intensity and clearness, and I ask myself what I can do to be prepared for his next brilliant move. — Harry Gordon Selfridge

The boss drives people; The leader coaches them. — Harry Gordon Selfridge

Get the confidence of the public and you will have no difficulty in getting their patronage. — Harry Gordon Selfridge

The boss says 'Go'; the leader says 'Let's go!' — Harry Gordon Selfridge

There are no hard times for good ideas. — Harry Gordon Selfridge

The boss says 'I'; the leader, 'we'. — Harry Gordon Selfridge

The consumer is always right. — Harry Gordon Selfridge

Excite the mind, and the hand will reach for the pocket. — Harry Gordon Selfridge

The customer is always right. — Harry Gordon Selfridge

Life Lessons by Harry Gordon Selfridge

1. Harry Gordon Selfridge demonstrated the importance of customer service and creating a positive shopping experience. He was a pioneer in the use of marketing and advertising to create a successful retail business.
2. He also showed that having a clear vision and a passion for the business are essential for success. He was willing to take risks and innovate to create something new and exciting.
3. Selfridge also demonstrated the power of collaboration and networking, as he worked with many different people to create something bigger than himself.