1. Very great change starts from very small conversations, held among people who care.

  2. Circles create soothing space, where even reticent people can realize that their voice is welcome.

  3. There are many benefits to this process of listening. The first is that good listeners are created as people feel listened to. Listening is a reciprocal process - we become more attentive to others if they have attended to us.

  4. Most people associate command and control leadership with the military.

  5. In virtually every organization, regardless of mission and function, people are frustrated by problems that seem unsolvable.

  6. Aggression is inherently destructive of relationships. People and ideologies are pitted against each other, believing that in order to survive, they must destroy the opposition.

  7. For example, I was discussing the use of email and how impersonal it can be, how people will now email someone across the room rather than go and talk to them. But I don't think this is laziness, I think it is a conscious decision people are making to save time.

  8. For me, this is a familiar image - people in the organization ready and willing to do good work, wanting to contribute their ideas, ready to take responsibility, and leaders holding them back, insisting that they wait for decisions or instructions.

  9. I think it is quite dangerous for an organisation to think they can predict where they are going to need leadership. It needs to be something that people are willing to assume if it feels relevant, given the context of any situation.

  10. I think a major act of leadership right now, call it a radical act, is to create the places and processes so people can actually learn together, using our experiences.


The complete list of 109 Margaret J. Wheatley sayings