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10
If your customers are demanding, be thankful.
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9
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
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8
Reaching out takes nothing more than a smile.
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7
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
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6
Be the mirror in which people admire their true potential.
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5
Acting after being asked is compliance. Acting without being asked is kindness.
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4
Service is taking action to create value for someone else.
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3
Quality is more than a promise, it's genuine performance.
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2
Exceeding expectations is where satisfaction ends and loyalty begins.
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1
Even a tiny step is one step closer to where you are going.
Last Update: 19 May 2022
View the rest 138 Ron Kaufman sayings