1. 10

    If your customers are demanding, be thankful.

    4
  2. 9

    Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

    4
  3. 8

    Reaching out takes nothing more than a smile.

    5
  4. 7

    When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

    5
  5. 6

    Be the mirror in which people admire their true potential.

    6
  6. 5

    Acting after being asked is compliance. Acting without being asked is kindness.

    6
  7. 4

    Service is taking action to create value for someone else.

    7
  8. 3

    Quality is more than a promise, it's genuine performance.

    8
  9. 2

    Exceeding expectations is where satisfaction ends and loyalty begins.

    13
  10. 1

    Even a tiny step is one step closer to where you are going.

    46
  11. Last Update: 19 May 2022

View the rest 138 Ron Kaufman sayings