Nothing is more powerful than custom or habit.
I'm an engineer. I see myself as a toolmaker and the musicians are my customers... They use my tools.
People do more from custom than from reason.
I don't build in order to have clients. I have clients in order to build.
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If we don't take care of the customer... somebody else will.
Custom is a tyrant.
The despotism of custom is everywhere the standing hindrance to human advancement.
Laws are subordinate to custom.
Often, the less there is to justify a traditional custom, the harder it is to get rid of it.
Take the course opposite to custom and you will almost always do well.
A crime persevered in a thousand centuries ceases to be a crime, and becomes a virtue. This is the law of custom, and custom supersedes all other forms of law.
The customer is our reason for being here.
Your customers will get better when you do.
People usually think according to their inclinations, speak according to their learning and ingrained opinions, but generally act according to custom.
Custom reconciles us to everything.
Without the aid of prejudice and custom, I should not be able to find my way across the room.
Custom, then, is the great guide of human life.
Nature is seldom in the wrong, custom always.
In marketing I've seen only one strategy that can't miss - and that is to market to your best customers first, your best prospects second and the rest of the world last.
Custom is second nature.
The older order changeth, yielding place to new,And God fulfils himself in many ways,Lest one good custom should corrupt the world.
Every company's greatest assets are its customers, because without customers there is no company.
A satisfied customer is the best business strategy of all.
Sacred cows make the best hamburger.
The customer is the final inspector.
When handling a customers complaint, remember: If you can't fix it, don't drop it.
It is not reason which is the guide of life, but custom.
Marriage brings one into fatal connection with custom and tradition, and traditions and customs are like the wind and weather, altogether incalculable.
Nature makes us poor only when we want necessaries, but custom gives the name of poverty to the want of superfluities.
Custom is our nature. What are our natural principles but principles of custom?
Ignorance and a narrow education lay the foundation of vice, and imitation and custom rear it up.
Marriage is a custom brought about by women who then proceed to live off men and destroy them, completely enveloping the man in a destructive cocoon or eating him away like a poisonous fungus on a tree.
If you wish to draw off the people from a bad or wicked custom, you must beat up for a march; you must make an excitement, do something that everybody will notice.
Is it not the glory of the people of America, that, whilst they have paid a decent regard to the opinions of former times and other nations, they have not suffered a blind veneration for antiquity, for custom, or for names, to overrule the suggestions of their own good sense, the knowledge of their own situation, and the lessons of their own experience? To this manly spirit, posterity will be indebted for the possession, and the world for the example, of the numerous innovations displayed on the American theatre, in favor of private rights and public happiness.
Let it be your constant method to look into the design of people's actions, and see what they would be at, as often as it is practicable; and to make this custom the more significant, practice it first upon yourself.
I will not adopt that ungenerous and impolitic custom so common with novel writers, of degrading by their contemptuous censure the very performances, to the number of which they are themselves adding
My only objection to the custom of giving books as Christmas presents is perhaps the selfish one that it encourages and keeps in the game a number of writers who would be far better employed if they abandoned the pen and took to work.
Very little of the great cruelty shown by men can really be attributed to cruel instinct. Most of it comes from thoughtlessness or inherited habit. The roots of cruelty, therefore, are not so much strong as widespread. But the time must come when inhumanity protected by custom and thoughtlessness will succumb before humanity championed by thought. Let us work that this time may come.
If you're not serving the customer, you'd better be serving someone who is.
Make a customer, not a sale.
Above all, we wish to avoid having a dissatisfied customer.
We consider our customers a part of our organization, and we want them to feel free to make any criticism they see fit in regard to our merchandise or service. Sell practical, tested merchandise at reasonable profit, treat your customers like human beings -- and they will always come back.
Look through your customer's eyes. Are you the solution provider or part of the problem?
If you don't care, your customer never will.
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.
The 1990s customer expects service to be characterized by fast and efficient computer-based systems.
If you love your customer to death, you can't go wrong.
Doing a great job and not meeting the customer's objectives is as useless as doing a poor job within the customer's objectives.
Treat your customers like lifetime partners.
A customer who complains is my best friend.
Consumers are statistics. Customers are people.