We have a strategic plan. It's called 'doing things'.— Herb Kelleher
Relaxing Airline Business quotations
The airline business is the biggest team sport in the world.
When you're all consumed with fighting among yourselves, your opponents can run over you every day.
The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.
We’re in the Customer Service business—we just happen to provide airline transportation.
If the Wright brother were alive today Wilbur would have to fire Orville to reduce costs.
The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.
A lot of people came into the airline business. Most of them promptly exited, minus their money.
The airline business is fast-paced, high risk, and highly leveraged.
It puts a premium on things I like to do. I think I communicate well. And I am very good at detail. I love detail.
It's not a testosterone-driven industry any longer.
Success is making money, not in the size of the airline.
Running an airline is like having a baby: fun to conceive, but hell to deliver.
I've said many times that I'd be thrilled to sell the airline to the employees and our guys said no, we'll take all the money, anyway.
There has always been a certain romanticism associated with the airline business. We must avoid its perpetuation at Eastern at all costs.
A recession is when you have to tighten your belt;
depression is when you have no belt to tighten. When you've lost your trousers - you're in the airline business.
I retired at twenty-nine, bought a life-time pass on American Airlines and my only goal in life was to party like a mad man and get drunk with as many people as possible. And I was happy right there. But when we started the streaming business, I knew it could be something big.
As of 1992, in fact-though the picture would have improved since then-the money that had been made since the dawn of aviation by all of this country's airline companies was zero. Absolutely zero.
These days no one can make money on the goddamn airline business.
The economics represent sheer hell.
Once you get hooked on the airline business, it's worse than dope.
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty sure we're just getting started.
The quickest way to become a millionaire in the airline business is to start out as a billionaire.
We are long-term players in the industry.
We're not just crazy and emotional. We try to be logical business managers.
The airline business is crazy. I've not been enamored with the industry in general. You can't depend on anybody and anything. It's dog-eat-dog and one thing or another from one minute to the next. What I understand about it, I don't like what I see.
And ever since then [I] have set up businesses basically out of frustration.
I mean, I set up Virgin Atlantic with one second-hand 747 because I hated the experience of flying on other people's airlines. And I thought, you know, I could try to create the kind of airline that I'd like to fly on. And people liked it.
We have a business that some people feel pollutes, and I happen to agree with them. ... And so on the basis of trying to do good and, you know, hopefully turn a profit, what we did was we pledged that we'd put all the profits from our airline business into trying to develop clean fuels.
Whatever happened to Trump Airlines? How about Trump University? And then there's Trump Magazine and Trump Vodka and Trump Steaks, and Trump Mortgage? A business genius he [Donald Trump] is not.
United [Airlines] sucks, man. I've got like a million miles and they never bump me to first class because they think I'm just a kid and give the seat to some schmoozy guy in a business suit.
I like to travel business or first class.
I wouldn't go out of my way to pay through the nose if the particular airline had a perfectly adequate economy class - but I do like to be comfortable when traveling.
This is a nasty, rotten business.
The worst sort of business is one that grows rapidly, requires significant capital to engender the growth, and then earns little or no money. Think airlines. Here a durable competitive advantage has proven elusive ever since the days of the Wright Brothers. Indeed, if a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favor by shooting Orville down.
I was never, ever interested in becoming a businessman or an entrepreneur.
If I was a businessman, or saw myself as a businessman, I would have never gone into the airline business.