quote by Sam Walton

The goal as a company is to have customer service that is not just the best, but legendary.

— Sam Walton

Stunning Customer Loyalty quotations

Customer loyalty quote One loyal friend is worth ten thousand relatives.

One loyal friend is worth ten thousand relatives.

Quality in a service or product is not what you put into it.

It is what the client or customer gets out of it.

Customer satisfaction is worthless. Customer loyalty is priceless.

Customer loyalty quote Never push a loyal person to the point where they no longer give a damn.

Never push a loyal person to the point where they no longer give a damn.

45

Get closer than ever to your customers.

So close that you tell them what they need well before they realize it themselves

The first step in exceeding your customer's expectations is to know those expectations.

If you're not serving the customer, your job is to be serving someone who is.

Customer loyalty quote Respect is earned, Honesty is appreciated, Love is gained and Loyalty is returne

Respect is earned, Honesty is appreciated, Love is gained and Loyalty is returned.

36

Know what your customers want most and what your company does best. Focus on where those two meet.

Being on par in terms of price and quality only gets you into the game. Service wins the game.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Customer loyalty quote Loyalty is hard to find. Trust is easy to lose. Actions speak louder than words.

Loyalty is hard to find. Trust is easy to lose. Actions speak louder than words.

31

Do what you do so well that they will want to see it again and bring their friends.

Make your product easier to buy than your competition, or you will find your customers buying from them, not you.

If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.

Customer loyalty quote Loyalty to the country always. Loyalty to government, when it deserves it.

Loyalty to the country always. Loyalty to government, when it deserves it.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.

Customer loyalty quote The strength of a family, like the strength of an army, is in its loyalty to eac

The strength of a family, like the strength of an army, is in its loyalty to each other.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

There is only one boss. The customer.

Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.

Customer loyalty quote There is no friend as loyal as a book.

There is no friend as loyal as a book.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

Customer loyalty quote Don't find customers for your products, find products for your customers.

Don't find customers for your products, find products for your customers.

Every great business is built on friendship.

The complaining customer represents a huge opportunity for more business.

Profit in business comes from repeat customers

Customer loyalty quote Customers will never love a company until the employees love it first.

Customers will never love a company until the employees love it first.

There is extraordinary chemistry that exists in long-term relationships

What they call their loyalty, and their fidelity, I call either the lethargy of custom or their lack of imagination.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

Customer loyalty quote If you wish to prosper, let you customer prosper.

If you wish to prosper, let you customer prosper.

Repeat business or behavior can be bribed. Loyalty has to be earned.

People who love only once in their lives are shallow people.

What they call their loyalty, and their fidelity, I call either the lethargy of custom, or their lack of imagination

Getting service right is more than just a nice to do;

it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

Customer loyalty quote Think reputation, not ranking... Connection, not network... Loyalty, not celebri

Think reputation, not ranking... Connection, not network... Loyalty, not celebrity.

A rose on time is more valuable than a $1,000 gift that's too late.

The recipe for success . . . customers will get what they want, when they want it . . . you will see more revenue, greater brand loyalty, real relationships, and a competitive edge.

Branding is not merely about differentiating products;

it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and trust to inspire customer loyalty. Chinese brands score low on attributes such as “sophisticated,” “desirable,” “innovative,” “friendly,” and “trustworthy.”

People who love only once in their lives are shallow people.

What they call their loyalty, and their fidelity, I call either the lethargy of custom or their lack of imagination. Faithfulness is to the emotional life what consistency is to the life of the intellect -- simply a confession of failures.

We want our users to use the Found Money feature so they can get extra money while they shop, which will be invested in their future. And that's a powerful idea for our customers, and it is a powerful idea for brands because from their perspective they are increasing loyalty for their brands by investing in their customers' future. And of course it helps us grow our business.

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