The goal as a company is to have customer service that is not just the best, but legendary.— Sam Walton
Satisfaction Customer Support quotations
Friends are angels who lift our feet when our own wings have trouble remembering how to fly.
Quality in a service or product is not what you put into it.
It is what the client or customer gets out of it.
Customer satisfaction is worthless. Customer loyalty is priceless.
One day someone is going to hug you so tight that all of your broken pieces will stick back together.
No written law has ever been more binding than unwritten custom supported by popular opinion.
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
Know what your customers want most and what your company does best. Focus on where those two meet.
See the light in others, and treat them as if thats all you see
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Unless you have 100% customer satisfaction, you must improve.
Since the women are the ones who bear the babies and there's nothing we can do about that, our laws and customs then make it the financial obligation of the husband to provide the support. It is his obligation and his sole obligation. And this is exactly and precisely what we will lose if the Equal Rights Amendment is passed.
Don't find customers for your products, find products for your customers.
Do what you do so well that they will want to see it again and bring their friends.
If we go back to the beginning, we shall find that ignorance and fear created the gods; that fancy, enthusiasm, or deceit adorned them; that weakness worships them; that credulity preserves them and that custom, respect and tyranny support them in order to make the blindness of men serve their own interests. If the ignorance of nature gave birth to gods, the knowledge of nature is calculated to destroy them.
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him.
Customers will never love a company until the employees love it first.
Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.
Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
Love your haters,theyre your biggest fans.
Treat customer support as a product.
Habits and customs are a convenience devised for the support of timid natures who dare not allow their souls free play.
Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.
If you wish to prosper, let you customer prosper.
Software: These programs give instruction to the CPU, which processes billions of tiny facts called bytes, and within a fraction of a second it sends you an error message that requires you to call the customer-support hot line and be placed on hold for approximately the life-span of a caribou.
The longer you wait, the harder it is to provide outstanding customer service.
Montana's ranchers raise the best cattle in the world.
If Taco Bell needs to beef up, they can give their customers the highest quality meat around by using Montana beef, and in the process, supporting agriculture jobs in Montana.
We're all consumers. The consumer is not a moron; she is your wife.
If your users have many questions, it's a failure of your primary site design.
It becomes not so much customer support, as much as customer complaints.
As a young designer explained to me bluntly: "Everyone upstairs is dumb," referring to the floor above the engineering lair at the 156 University office where customer support, administrators and salespeople sat. My first impulse was to laugh at his ridiculous, blithe dismissiveness, until I realized that it wasn't very funny.
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn.
I want to be around people that do things. I don't want to be around people anymore that judge o talk about what people do. I want to be around people that dream and support and do things.
It's much harder to provide a great customer service than I would have ever realised. It's much more art than science in some of these other areas and not just about the facts but about how you are conveying them.
Supporting customers through multiple channels is no longer an option for financial services organizations; it's a necessity.
Giving builds loyal customers and turns those customers into supporters.
..You can find passion and profit and meaning all at once, right now.
Patriotism is supporting your country all the time, and your government when it deserves it.
I can't deny that some customers and prospects think it's the key to our future.
But it's not. We're certainly supportive of the Dept. of Justice and the 20 states that have brought this action.
To make a bestseller, there are more customers than just your customers: Selling to the end-user is just one piece of the puzzle. In my case, I needed to first sell myself to the publisher to get marketing support and national retail distribution.
How many chefs do we know that prefer cooking for chefs than they do customers, yet customers are returning repeatedly and it's the level of support that determines the level of success that restaurant will have.
A government which robs Peter to pay Paul, can always count on the support of Paul.
Some of the best ideas throughout the company's evolution have been from places all throughout the company whether it's an engineer or someone on the customer support team. Just different areas around the company.
The strong and undeniable fundamentals of low-cost clean energy and the cheapest petrochemical feed-stocks in the world will prevail we believe and we're seeing the demand pool beginning to grow. We have continued to position ourselves in a way that will catch this very sustainable and fundamentally supported wave of volume growth and at the same time, help our customer base achieve their lofty goals of growth as well.
The entire customer or user experience - from raising awareness, to buying a product / taking action, to getting customer support - is going digital.
Your solution for a customer has to be either amazingly valuable to someone who will pay an enormous amount of money for it or has to be valuable to an enormous number of people who pay a small amount. And also the person you're talking to-especially if you want to raise capital or raise support-has to personally say, "I want that. I like that. That sounds really great. I want that for myself."
Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business.