All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.— Taiichi Ohno
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Customers will never love a company until the employees love it first.
The best advertising is done by satisfied customers.
Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders.
Don't find customers for your products, find products for your customers.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
The successful salesperson cares first for the customer, second for the products.
The goal as a company is to have customer service that is not just the best, but legendary.
If you wish to prosper, let you customer prosper.
This country, the Republic of Indonesia, does not belong to any group, nor to any religion, nor to any ethnic group, nor to any group with customs and traditions, but the property of all of us from Sabang to Merauke!
Every business is a service business. Does your service put a smile on the customer's face?
Human behavior is subject to the same laws as any other natural phenomenon.
Our customs, behaviors, and values are byproducts of our culture. No one is born with greed, prejudice, bigotry, patriotism and hatred; these are all learned behavior patterns. If the environment is unaltered, similar behavior will reoccur.
We're all consumers. The consumer is not a moron; she is your wife.
Your most unhappy customers are your greatest source of learning.
Grant me the ability to be alone, May it be my custom to go outdoors each day among the trees and grasses among all growing things and there may I be alone, and enter into prayer to talk with the one that I belong to.
Like Jim Crow (and slavery), mass incarceration operates as a tightly networked system of laws, policies, customs, and institutions that operate collectively to ensure the subordinate status of a group defined largely by race.
You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.
Many of the customers here are traveling all over the world so they need multiple types of clothes. That's one thing about Urban Zen - it is seasonless and it is timeless. So it's not about the fashion of a moment saying, "I have to have it now." It's something that you become a part of...sort of like a sari.
A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.
If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen.
Every customer is a reporter
The greatest accomplishment of a bartender lies in his ability to exactly suit his customer. . .
Good leaders must first become good servants.
It is not the employer who pays the wages.
Employers only handle the money. It is the customer who pays the wages.
The IKEA spirit is strong and living reality.
Simplicity in our behavior gives us strength. Simplicity and humbleness characterize us in our relations with each others, our suppliers and our customers.
There is no more ridiculous custom than the one that makes you express sympathy once and for all on a given day to a person whose sorrow will endure as long as his life. Such grief, felt in such a way is always present, it is never too late to talk about it, never repetitious to mention it again.
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
We are victims of evil customs. It is a crime against humanity that our women are shut up within the four walls of the houses as prisoners. There is no sanction anywhere for the deplorable condition in which our women have to live.
It is the growing custom to narrow control, concentrate power, disregard and disenfranchise the public; and assuming that certain powers by divine right of money-raising or by sheer assumption, have the power to do as they think best without consulting the wisdom of mankind.
Quality in a service or product is not what you put into it.
It is what the client or customer gets out of it.
Never treat your audience as customers, always as partners.
The #1 guideline to success is you must be in business for yourself.
When you work for someone else, you sell your time at wholesale to your employer, who then re-sells it at retail to the customer.
Customization - Customization may refer to: Customization (anthropology), the process of cultural appropriation and creation of bespoke design Mass customization, the
Custom house - A custom house or customs house was traditionally a building housing the offices for a jurisdictional government whose officials oversaw the functions
Kimber Custom - The Kimber Custom is an M1911 style semi-automatic pistol. It is designed, manufactured, and distributed by Kimber Manufacturing, Inc. in Yonkers, New
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Custom Ink - Custom Ink is an American-based online retail company that makes custom apparel such as T-shirts and sweatshirts. Custom Ink was launched in 1999 (as CustomInk)
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List of custom Android distributions - This is an incomplete list of aftermarket distributions (custom firmware, custom ROM) of the Android operating system that have received independent coverage
Dodge Custom Royal - "Custom Royal Lancers" only the 4 Door Sedan was known as strictly a "Custom Royal" 1955 Dodge Custom Royal 1955 Dodge Custom Royal 1956 Dodge Custom Royal
Custom motorcycle - A custom motorcycle is a motorcycle with stylistic and/or structural changes to the 'standard' mass-produced machine offered by major manufacturers. Custom
It is the custom of the immortal gods to grant temporary prosperity and a fairly long period of impunity to those whom they plan to punish for their crimes, so that they may feel it all the more keenly as a result of the change in their fortunes.
Customer satisfaction is worthless. Customer loyalty is priceless.
The real and effectual discipline which is exercised over a workman is that of his customers. It is the fear of losing their employment which restrains his frauds and corrects his negligence.
When I go to Rome, I fast on Saturday, but in Milan I do not.
Do you also follow the custom of whatever church you attend, if you do not want to give or receive scandal.
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Keep to the ancient way and custom of the Church, established and confirmed by so many Saints under the inspiration of the Holy Spirit. And live a new life. Pray, and get others to pray, that God not abandon His Church, but reform it as He pleases, and as He sees best for us, and more to His honor and glory.
Companies that grow for the sake of growth or that expand into areas outside their core business strategy often stumble. On the other hand, companies that build scale for the benefit of their customers and shareholders more often succeed over time.
After-sales service is more important than assistance before sales.
It is through such service that one gets permanent customers.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.