The work of a psychotherapist involves being empathic and insightful with one's patients without getting too lost in their painful stories to be helpful.
— Pamela Stephenson

When I have been listened to and when I have been heard, I am able to re-perceive my world in a new way and to go on. It is astonishing how elements that seem insoluble become soluble when someone listens, how confusions that seem irremediable turn into relatively clear flowing streams when one is heard. I have deeply appreciated the times that I have experienced this sensitive, empathic, concentrated listening.
— Carl R. Rogers

Humanity is actually much more cooperative and empathic than [it's] given credit for.
— Frans de Waal

Motivation aside, if people get better at these life skills, everyone benefits: The brain doesn't distinguish between being a more empathic manager and a more empathic father.
— Daniel Goleman