After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers.— Konosuke Matsushita
Delighting Service Culture quotations
If the rate of change on the outside exceeds the rate of change on the inside, the end is near.
When you're out of quality, you're out of business.
The most effective way to achieve right relations with any living thing is to look for the best in it, and then help that best into the fullest expression.
Everything can be improved.
I feel sometimes constrained by the expectation that the work should be solely political. I try to create a type of work that is at the service of my own set of criteria, which have to do with beauty and a type of utopia that in some ways speaks to the culture I'm located in.
Being on par in terms of price and quality only gets you into the game. Service wins the game.
Whatever happens, take responsibility.
You are not your mother, your father, your history, or your cultural influences.
You are uniquely and originally you. Be bold and daring and fearless and unconventional. Be willing to use your voice in service to your soul. Go on. Rock that damn boat. The wave you create might just change the world.
The easier it is to do something, the harder it is to change the way you do it.
Customer service shouldn't just be A department, it should be the entire company.
Our prayer service today and my words are not meant to demonize anyone, but are intended to call attention to the diabolical influences of the devil that have penetrated our culture, both in the state and in the Church. These demonic influences are not readily apparent to the undiscerning eye, which is why they are so deceptive.
Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them.
The chief aim of their constitution is that, whenever public needs permit, all citizens should be free, so far as possible, to withdraw their time and energy from the service of the body, and devote themselves to the freedom and culture of the mind. For that, they think, is the real happiness of life.
The American culture promotes personal responsibility, the dignity of work, the value of education, the merit of service, devotion to a purpose greater than self, and at the foundation, the pre-eminence of family.
Quality is more than a promise, it's genuine performance.
Customer complaints are the schoolbooks from which we learn.
Making of poetry, music, dance and art as culture-making in the service of nation-making. You can find writings that make that purpose for art quite explicit.
Culture's essential service to a religion is to destroy intellectual idolatry, the recurrent tendency in religion to replace the object of its worship with its present understanding and forms of approach to that object.
Be the mirror in which people admire their true potential.
Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.
Maggie Nelson cuts through our culture's prefabricated structures of thought and feeling with an intelligence whose ferocity is ultimately in the service of love. No piety is safe, no orthodoxy, no easy irony. The scare quotes burn off like fog.
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
Reaching out takes nothing more than a smile.
The longer you wait, the harder it is to provide outstanding customer service.
The proclamation of the Gospel remains the primary service that the Church owes to humanity, to offer the salvation of Christ to the man of our time, who is in many ways humiliated and oppressed, and to orientate in a Christian way cultural, social, and ethical transformations that are unfolding in the world.
Sell practical, tested merchandise at a reasonable profit, treat your customers like human beings - and they will always come back.
Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
The service of philosophy, of speculative culture, towards the human spirit, is to rouse, to startle it to a life of constant and eager observation.
The more the specific feelings of being under obligation range themselves under a supreme principle of human dependence the clearer and more fertile will be the realization of the concept, indispensable to all true culture, of service; from the service of God down to the simple social relationship as between employer and employee.
If we don't take care of our customers, someone else will.
Listen to customers and you will hear them.
Look carefully at customers and you will see them. Do both and you will understand them.
If your customers are demanding, be thankful.
Testimonials describe what has been, and are a promise of what is to come.
Reason alone is insufficient to make us enthusiastic in any matter.