[The Utopia of Rules] should offer a challenge to us all. Should we just accept this bureaucracy as inevitable? Or is there a way to get rid of all those hours spent listening to bad call-centre music? Do policemen, academics, teachers and doctors really need to spend half their time filling in forms? Or can we imagine another world?

— Gillian Tett

The most satisfaction Gillian Tett quotes that are easy to memorize and remember

The great rebalancing -- what does recovery mean today?

Gillian Tett

I think socialism is really about recognizing that there are limits to what the market can do. The market is very useful; at times it works very well, but it doesn't always work.

Gillian Tett