Even a tiny step is one step closer to where you are going.

— Ron Kaufman

The most relaxing Ron Kaufman quotes that may be undiscovered and unusual

Exceeding expectations is where satisfaction ends and loyalty begins.

13

Quality is more than a promise, it's genuine performance.

8

Service is taking action to create value for someone else.

7

Acting after being asked is compliance. Acting without being asked is kindness.

6

Be the mirror in which people admire their true potential.

6

Reaching out takes nothing more than a smile.

5

When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.

5

Testimonials describe what has been, and are a promise of what is to come.

4

If your customers are demanding, be thankful.

4

Listen to customers and you will hear them.

Look carefully at customers and you will see them. Do both and you will understand them.

4

Employees are the key to your success with customers. Treat them well!

3

If you want to stay in business, satisfy customers.

If you want to excel in business, delight customers.

3

About Ron Kaufman

Quotes 138 sayings
Profession Author
Birthday 1956

Q: When you are already in the lead, how do you to stay ahead?

3

Things that are obvious don't need to be talked about. Things that are missing, do.

3

Are you moving forward, or just moving?

3

The first step to delighting your customers is being there when they need you.

3

The shelter of excuses has a leaky roof.

2

You can't always hire great service providers, but you can create them.

2

Good customers want good quality service. Great customers want it even more.

2

Always do what you can do instead of worrying about what you can't.

2

Your promise means more than the words you use to give it.

2

When things go wrong, your best recovery effort is required.

But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).

1

The most valuable person is the one who cherishes the value in others.

1

The starting point is always now. The end is up to you.

1

Stay in one place too long and the tide can overwhelm you.

Ride the tide, surf the waves, stay on top of the changes.

0

A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.

0

You are as important as you make others feel.

0

It's fine to wait for an appropriate time, but it's inappropriate to wait forever.

0

You cannot change what has already happened. You can always change the way you respond.

0

Giving great service requires the right people and the right service tools.

0

Are you doing only what you must or doing all you can?

0

If you turn your back on a customer, you turn your back on success.

0

How much good can you do today? How much love can you give? How much care and kind attention?

0

If they're going to remember the problem, make sure they remember it fondly.

0

Compromise in your arguments, not in your expectations.

0

Enthusiastic service providers create enthusiastic customers.

0

A scattered effort is a poor effort.

0

The only way to go further than you've been is to take an extra step.

0

Be the exception to the rule. It's the surest way to become exceptional.

0

Say it with words. Show it with action.

0

What you did in the past is how you got to today.

What you do today is how you will get to the future.

0

Give your customers what they want today, and help them see tomorrow.

0

Without commitment, no price will be low enough. With commitment, no price will be too high.

0

Quality is a choice. Choose to make it better.

0

You can't stop change. Don't let it stop you.

0

Words not kept break more than a promise.

0

Unlimited efforts can produce unlimited results.

0

Vision with action makes a powerful reality.

0

When a customer asks what no one else has ever asked, pay close attention.

0
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