101+ Sam Walton Quotes On Employees, Teamwork And Customers
Quick Jump To
Top 10 Sam Walton Quotes (BEST)
- There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
- Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
- The goal as a company is to have customer service that is not just the best, but legendary.
- If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.
- We're all working together; that's the secret.
- The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
- I had to get up everyday with my mind set on improving something.
- High expectations are the key to everything.
- I pay low wages. I can take advantage of that. We're going to be successful, but the basis is a very low-wage, low-benefit model of employment.
- Control your expenses better than your competition. This is where you can always find the competitive advantage.
Sam Walton Image Quotes
I had to get up everyday with my mind set on improving something. — Sam Walton
High expectations are the key to everything. — Sam Walton
Sam Walton Short Quotes
- Our best ideas come from clerks and stockboys.
- When all else fails, put on a costume and sing a silly song.
- Swim upstream. Go the other way. Ignore the conventional wisdom.
- You can learn from everybody.
- I had to pick myself up and get on with it, do it all over again, only even better this time.
- Capital isn't scarce; vision is.
- I've owned about 18 airplanes over the years, and I've never bought one of them new.
- I loved retail from the beginning, and I still love it today.
- It's just paper - all I own is a pickup truck and a little Wal-Mart stock.
- Loosen up, and everybody around you will loosen up.
Sam Walton Quotes On Customers
Lose your smile and lose your customers. — Sam Walton
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community. — Sam Walton
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living. — Sam Walton
Focus on something the customer wants, and then deliver it. — Sam Walton
There is only one boss. The customer. — Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. — Sam Walton
If you don't listen to your customers, someone else will. — Sam Walton
The way management treats associates is exactly how the associates will treat the customers. — Sam Walton
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us. — Sam Walton
If one of our customers comes into the store without a smile, I'll give them one of mine. — Sam Walton
Sam Walton Quotes On Change
To succeed in this world, you have to change all the time. — Sam Walton
You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change. — Sam Walton
Don't get so stuck in your ways that you can't change. — Sam Walton
Sam Walton Quotes On Motivation
I've always been driven to buck the system. — Sam Walton
I think I overcame every single one of my personal shortcomings by the sheer passion I brought to my work. I don't know if you're born with this kind of passion, or if you can learn it. But I do know you need it. — Sam Walton
Great ideas come from everywhere if you just listen and look for them. You never know who's going to have a great idea. — Sam Walton
Sam Walton Quotes On Associates
Appreciate everything your associates do for the business. — Sam Walton
Information is power, and the gain you get from empowering your associates more than offsets the risk of informing your competitor. — Sam Walton
The key to success is to get out into the store and listen to what the associates have to say. — Sam Walton
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations. — Sam Walton
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them. — Sam Walton
Sam Walton Quotes On Successful
Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song. — Sam Walton
After a lifetime of swimming upstream, I am convinced that one of the real secrets to Wal-mart's phenomenal success has been that very tendency. — Sam Walton
"Somehow over the years people have gotten the impression that Wal-Mart was...just this great idea that turned into an overnight success. But...it was an outgrowth of everything we'd been doing since ...And like most overnight successes, it was about twenty years in the making." — Sam Walton
I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of Wal-Mart. — Sam Walton
The secret of successful retailing is to give your customers what they want — Sam Walton
If you want a successful business, your people must feel that you are working for them - not that they are working for you. — Sam Walton
Celebrate your successes. Find some humor in your failures. — Sam Walton
Sam Walton Quotes On Business
We let folks know we're interested in them and that they're vital to us. cause they are. — Sam Walton
There's a lot more business out there in small town America than I ever dreamed of. — Sam Walton
Individuals don't win in business, teams do. — Sam Walton
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself. — Sam Walton
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient. — Sam Walton
I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them. — Sam Walton
Leaders must always put their people before themselves. If you do that, your business will take care of itself. — Sam Walton
I was asked what I thought about the recession. I thought about it and decided not to take part. — Sam Walton
Commit to your business. Believe in it more than anybody else. — Sam Walton
Sam Walton Famous Quotes And Sayings
I had to get up everyday with my mind set on improving something. — Sam Walton
High expectations are the key to everything. — Sam Walton
The two most important words I ever wrote were on that first Wal-Mart sign, ‘Satisfaction Guaranteed’. They're still up there, and they have made all the difference. — Sam Walton
Money and ownership alone aren't enough. Set high goals, encourage competition, and then keep score. — Sam Walton
I'd hate to see any descendants of mine fall into the category of what I'd call 'idle rich' - a group I've never had much use for. — Sam Walton
I learned a lesson which has stuck with me all through the years: you can learn from everybody. I didn't just learn from reading every retail publication I could get my hands on, I probably learned the most from studying what John Dunham was doing across the street — Sam Walton
All that hullabaloo about somebody's net worth is just stupid, and it's made my life a lot more complex and difficult. — Sam Walton
I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any kind of ideas that will help our company. Most of us don't invent ideas. We take the best ideas from someone else. — Sam Walton
It was almost as if I had a right to win. Thinking like that often seems to turn into sort of a self-fulfilling prophecy. — Sam Walton
I have always been driven to buck the system, to innovate, to take things beyond where they've been. — Sam Walton
We're all working together; that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the world an opportunity to see what it's like to save and have a better lifestyle, a better life for all. We're proud of what we've accomplished ; we've just begun. — Sam Walton
The job of senior management is to cultivate an environment where store managers can learn from the market and from each other. — Sam Walton
Most of us don't invent ideas. We take the best ideas from someone else. — Sam Walton
One thing my and mother and dad shared completely was their approach to money - they just didn't spend it. — Sam Walton
Most everything I've done I've copied from somebody else. — Sam Walton
All of us profit from being corrected - if we're corrected in a positive way. — Sam Walton
Keep everybody guessing as to what your next trick is going to be. Don't become too predictable. — Sam Walton
If everybody is doing it one way, there's a good chance you can find your niche by going exactly in the opposite direction. — Sam Walton
I've never been one to dwell on reverses. — Sam Walton
I learned early on that one of the secrets of campus leadership was the simplest thing of all: speak to people coming down the sidewalk before they speak to you. I would always look ahead and speak to the person coming toward me. If I knew them I would call them by name, but even if I didn't I would still speak to them. — Sam Walton
I'd still say that visiting the stores and listening to our folks was one of the most valuable uses of my time as an executive. But really, our best ideas usually do come from the folks in the stores. Period. — Sam Walton
Curiosity doesn't kill the cat; it kills the competition. — Sam Walton
Swim upstream. Go the other way. Ignore the conventional wisdom. If everybody else is doing it one way, there's a good chance you can find your niche by going in exactly the opposite direction. But be prepared for a lot of folks to wave you down and tell you you're headed the wrong way. I guess in all my years, what I heard more often than anything was: a town of less than 50,000 population cannot support a discount store for very long. — Sam Walton
Maybe I was born to be a merchant, maybe it was fate. I don't know about that. But I know this for sure: I loved retail from the very beginning. — Sam Walton
One person seeking glory doesn't accomplish very much. — Sam Walton
There are only four things in life that matter. The first is happiness and I'll sell you the other three for a dollar. — Sam Walton
In the beginning, I was so chintzy I really didn't pay my employees well. — Sam Walton
Some families sell their stocks off a little bit at a time to live high, and then - boom - somebody takes them over, and it all goes down the drain. — Sam Walton
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune. — Sam Walton
If I had to single out one element in my life that has made a difference for me, it would be a passion to compete. — Sam Walton
I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long. — Sam Walton
Expenses should never exceed one percent of our purchases. — Sam Walton
It is unhealthy to marinate in your own press clippings. — Sam Walton
I got into retailing because I wanted a real job. — Sam Walton
I probably have traveled and walked into more variety stores than anybody in America. — Sam Walton
Capital isn't hard to find; intuition, yes. — Sam Walton
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience. — Sam Walton
What am I supposed to haul my dogs around in, a Rolls-Royce? — Sam Walton
There's absolutely no limit to what plain, ordinary, working people can accomplish if they're given the opportunity and encouragement to do their best. — Sam Walton
A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold. — Sam Walton
Take the best out of everything and adapt it to your needs. — Sam Walton
I believe in always having goals, and always setting them high. — Sam Walton
I don't know what would have happened to Wal-Mart if we had laid low and never stirred up the competition. My guess is that we would have remained a strictly regional operator. — Sam Walton
Do it. Try it. Fix it. — Sam Walton
Give ordinary folk the chance to buy the same things as rich people. — Sam Walton
...You can make a positive out of most any negative if you work at it hard enough. — Sam Walton
Life Lessons by Sam Walton
- Sam Walton taught the importance of hard work and dedication, demonstrating that success is achievable with a determined attitude and an unwavering commitment to excellence.
- He also showed the value of staying humble and staying true to one's core values, even when faced with success and wealth.
- Finally, Walton taught the importance of giving back to the community, showing that success is not only about personal gain but also about making a positive impact on the world.
Which quote resonated with you best? Did you enjoy our collection of Sam Walton quotes? Or may be you have a quotation about Sam Walton to suggest. Let us know using our contact form.
About the author
This collection is managed by Quotlr Team, with an extensive background in quote curation. They have meticulously gathered, researched, and compiled the quotes featured on this page. Every quote has been diligently cross-verified for its origin, its authenticity, and its potential influence on our readership.
Feel free to cite and use any of the quotes by Sam Walton. For popular citation styles (APA, Chicago, MLA), go to citation page.
Embed HTML Link
Copy and paste this HTML code in your webpage