110+ Jeffrey Gitomer Quotes On Success, Change And Trust

Jeffrey Gitomer is an American author, professional speaker, and business trainer. He is best known for his books on sales, customer loyalty, and personal development. His work has been featured in The New York Times, USA Today, Entrepreneur, and other publications. Following is our collection on famous quotes by Jeffrey Gitomer on leadership, success, change.

Top 10 Jeffrey Gitomer Quotes

1. Customer satisfaction is worthless. Customer loyalty is priceless.
2. There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
3. Take action every day - some small dose at a time.
4. You don't earn loyalty in a day. You earn loyalty day-by-day.
5. Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
6. Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.
7. Before you can get what you want, you have to know what you want,and make a game plan to get it
8. Your character holds the key to your trustworthiness.
9. The key is not to call the decision maker. The key is to have the decision maker call you.
10. Change is not a four letter word...but often your reaction to it is!

Jeffrey Gitomer Short Quotes

• Great salespeople are relationship builders who provide value and help their customers win.
• Differentiate with value or die with price.
• Courage is a self-inflicted quality that gains momentum every time you try it.
• Great people have great values and great ethics.
• Make everyday as productive as the day before you go on vacation.
• All things being equal, people want to do business with their friends.
• Next time someone tells you 'never,' remember that means 'not for at least one hour.'
• Satisfied customers are apathetic. Loyal customers will be your advocate.
• Testimonials are the BEST way to beat down the price objection and win the sale.
• Customers will want to talk to you if they believe you can solve their problems.

Jeffrey Gitomer Quotes About Success

When you love life, life will love you back. — Jeffrey Gitomer

In business, your positive thoughts and lifestyle choices lead to your personal success and your career success. — Jeffrey Gitomer

People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process. — Jeffrey Gitomer

If you believe in your company. If you believe in your product. If you believe in yourself. Then you can march to success. — Jeffrey Gitomer

If you don't think you can do it, who will? You control the most important tool in success, your mind. — Jeffrey Gitomer

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company. — Jeffrey Gitomer

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch. — Jeffrey Gitomer

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love. — Jeffrey Gitomer

Most people will not do the hard work it takes to make success easy. Don't be like most people. — Jeffrey Gitomer

Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth. — Jeffrey Gitomer

Jeffrey Gitomer Quotes About Life

If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that? — Jeffrey Gitomer

Positive attitude is the foundation of your life - and the determining factor of your ability to serve. — Jeffrey Gitomer

Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life. — Jeffrey Gitomer

Jeffrey Gitomer Quotes About Trust

Mistakes in judgment are the best teachers in the world, and if you choose to learn from them then you will begin to trust yourself and understand that, correct or incorrect you were decisive and moved on. — Jeffrey Gitomer

Random acts of kindness and the desire to do the best job possible lead to trust. — Jeffrey Gitomer

Persuasion occurs when trust and confidence meet belief, risk tolerance, and safety. — Jeffrey Gitomer

The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE. — Jeffrey Gitomer

If you look deep inside trust, you'll find truth. — Jeffrey Gitomer

If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it. — Jeffrey Gitomer

Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust. — Jeffrey Gitomer

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves. — Jeffrey Gitomer

Trust is not spoken, Trust is a feeling. — Jeffrey Gitomer

You can't trust others unless you trust yourself. — Jeffrey Gitomer

Jeffrey Gitomer Quotes About Motivational

Some people serve with pride - because they 'want to' do and be their best; other people serve with disdain because they 'have to' do their job. Which person do you think will end up running the show? — Jeffrey Gitomer

Quality performance starts with a positive attitude. — Jeffrey Gitomer

Take more chances than you dare. You'll make more sales than you expect. That's the formula. — Jeffrey Gitomer

Your mental attitude is your motivation and your inspiration. — Jeffrey Gitomer

Your job is to meet the right people and read the right books. — Jeffrey Gitomer

You cannot buy trust at any price. But slowly, over time, you can build it for free. — Jeffrey Gitomer

Jeffrey Gitomer Quotes About Inspiring

Friendly makes sales - and friendly generates repeat business. — Jeffrey Gitomer

Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way? — Jeffrey Gitomer

To be a great leader of people - inspire them to follow you, not your rules. — Jeffrey Gitomer

Failure is not about insecurity. It's about lack of execution. — Jeffrey Gitomer

Jeffrey Gitomer Famous Quotes And Sayings

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you. — Jeffrey Gitomer

Good things come to those who have patience and take consistent, persistent actions toward what they want. — Jeffrey Gitomer

Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control. — Jeffrey Gitomer

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first. — Jeffrey Gitomer

Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect. — Jeffrey Gitomer

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character. — Jeffrey Gitomer

Attitude precedes service. Your positive mental attitude is the basis for the way you act and react to people. 'You become what you think about' is the foundation of your actions and reactions. What are your thoughts? Positive all the time? How are you guiding them? — Jeffrey Gitomer

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it. — Jeffrey Gitomer

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude. — Jeffrey Gitomer

It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters. — Jeffrey Gitomer

People who are cocky and arrogant say, 'I know that' and move along. People who are confident and positive ask themselves,' How good am I at that?' and seek to improve — Jeffrey Gitomer

Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence — Jeffrey Gitomer

Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you? — Jeffrey Gitomer

Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process. — Jeffrey Gitomer

One legislator accused me of having a 19th century attitude on law and order. That is a totally false charge. I have an 18th century attitude. That is when the Founding Fathers made it clear that the safety of law abiding citizens should be one of government's primary concerns. — Jeffrey Gitomer

Create a story of WOW that will be retold. — Jeffrey Gitomer

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often. — Jeffrey Gitomer

Accepting responsibility is the fulcrum point for succeeding at anything. — Jeffrey Gitomer

The best way to learn how to become trustworthy is to study other trustworthy people. — Jeffrey Gitomer

The secret to climbing up is to put your heart into your work. — Jeffrey Gitomer

Prepare to win, or lose to someone who is. — Jeffrey Gitomer

Listening is the hard part. Listening is the important part. The hot button is in the prospect's response. — Jeffrey Gitomer

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge. — Jeffrey Gitomer

People don't want to be sold! People want to buy! — Jeffrey Gitomer

It's your thoughts behind the words you speak that create your attitude. — Jeffrey Gitomer

Improve writing skills: 1. Keep paragraphs short. 2. Use bold and CAPS to make points. 3. Start with a question or short statement. 4. Give me meat in the middle. All meat. 5. Make me smile, think, or act at the end. — Jeffrey Gitomer

Proper prospecting prevents poverty. — Jeffrey Gitomer

Take your job seriously, BUT don't take their complaints personally. If you take it personally you'll get upset and lose your edge. If you take it too personally, you'll lose your edge and your job. If you take it seriously -- it's you with them. If you take it personally, it's you against them. What steps can you take to ensure keeping your cool? — Jeffrey Gitomer

Master the web and you will master your universe - and your (on-line) bank account. — Jeffrey Gitomer

The biggest mistake businesses make is advertising before they have become well known. — Jeffrey Gitomer

If you want to be the best salesperson, first you must be the best person. — Jeffrey Gitomer

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa. — Jeffrey Gitomer

Several national tests have revealed the following startling statistics about why salespeople fail...15% Improper training both product and sales skills. 20% Poor verbal and written communication skills. 15% Poor or problematic boss or management. 50% Attitude. — Jeffrey Gitomer

Ignore people who tell you 'you can't' or try to discourage you. — Jeffrey Gitomer

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it. — Jeffrey Gitomer

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others. — Jeffrey Gitomer

Attitude, humor and action (persistence) will whip fears and rejection. Fear of failure doesn't exist, if you believe it doesn't. — Jeffrey Gitomer

Positive mental attitude is determined by you. Not others. — Jeffrey Gitomer

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV. — Jeffrey Gitomer

Failure is an event, not a person. Think of failure as 'it' and not 'me'. — Jeffrey Gitomer

How friendly are your companies' first words? Just try this...start all conversations with customers using one of the following words or phrases: 'great!' 'no problem', 'you're in luck', 'that's my favorite problem'. — Jeffrey Gitomer

The deeper your belief, the deeper your pockets. — Jeffrey Gitomer

You don't get great at selling in a day. You get great at selling day by day. — Jeffrey Gitomer

Sell yourself before you try to sell your company or your product. — Jeffrey Gitomer

Don't dwell on the problem; concentrate on the solution. — Jeffrey Gitomer

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple. — Jeffrey Gitomer

If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune! — Jeffrey Gitomer

Your team will get stronger when you begin to build yourself. Teams are made up of individuals who work together . . . and get their own job done. What are you doing to be sure that your job is being done perfectly? — Jeffrey Gitomer

If you're not convinced, how can you convince others? — Jeffrey Gitomer

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making? — Jeffrey Gitomer

Use your CRM to retain customers. — Jeffrey Gitomer

Sales is survival, the best-prepared are most likely to survive. — Jeffrey Gitomer

National Defense is not a threat to peace; it is the guarantee of peace with freedom. — Jeffrey Gitomer

The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process. — Jeffrey Gitomer

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service. — Jeffrey Gitomer

The secret to sucessful customer service starts with YES! — Jeffrey Gitomer

I put myself in front of people who can say yes to me, and I deliver value first. — Jeffrey Gitomer

The only way to achieve your desires and dreams is to ACT ON THEM. The greater you trust in yourself, your beliefs, and your thoughts, the more action you will take. — Jeffrey Gitomer

A person who seems to have all of the answers, usually isn't listening. — Jeffrey Gitomer

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor. — Jeffrey Gitomer

You can't be a winner if you're a whiner...wiener. — Jeffrey Gitomer

Trust is even more important than love. — Jeffrey Gitomer

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place. — Jeffrey Gitomer

If you think that I'm nuts, you may be right. But I'm a nut with a positive attitude, baby! — Jeffrey Gitomer

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles. — Jeffrey Gitomer

Life Lessons by Jeffrey Gitomer

1. Jeffrey Gitomer emphasizes the importance of building relationships with customers, colleagues, and partners in order to be successful in business.
2. He also stresses the importance of having a positive attitude and staying motivated, as well as the need to constantly learn and adapt to changing market conditions.
3. Jeffrey Gitomer also emphasizes the importance of having a strong work ethic and taking responsibility for one's actions in order to achieve success.