17+ John J. Legere Quotes On Education, John J Legere

I started to be the brand, more and more. Seven days a week, 24 hours a day, I wear T-Mobile gear. I'm a bright beacon of magenta. My clothing's gotten more elaborate because a lot of people want me to wear their clothes! And then when I go to a call center, I give away my T-Mobile clothes, and walk out to my car with my socks on. — John J. Legere

I think this job at T-Mobile has more than anything else helped me really see and understand how to set a strategy, communicate like crazy, and then passionately lead from the front of it. — John J. Legere

My interaction with my followers on social media has become a phenomenon, and that's hardcore work every day! I have carpal tunnel from typing on my device. — John J. Legere

We did start with a simple manifesto, as we called it, which was a description of what we were about, and it was the Un-carrier. It was about finding and solving customer pain points in an attempt to fix a stupid, broken, arrogant industry. It was something we felt passionate about. It was our goal to make changes and have the industry make the same ones. — John J. Legere

Part of my role at T-Mobile is the ability to just be myself, because I'm 58 years old and I've done very well, and I don't need to fight my way up the hierarchy with my suit and hair anymore. — John J. Legere

I'm very careful, especially with the company, to not spend too much time playing the success reel because I really do believe that everything that's been accomplished can be parlayed in an equal amount going forward. — John J. Legere

Deutsche Telekom was a brand that people still loved, the nerds loved it, and it was still there, it was still visible. The advertiser was OK. But it was a mess. It was in my mind, though, intuitively obvious what to do. I had some advisers and friends, and we looked at it and said all you have to do is get the iPhone, buy some spectrum, consolidate the industry, reinvigorate the brand, and take this company public. — John J. Legere

When we're talking about the transformation, we can add in the 25 pounds I've gained - I've been eating my way through the wireless industry. — John J. Legere

It's kind of fun at my age to go back and talk to business-school people. I tell them, "I can summarize everything you need to know to lead a major corporation. Are you prepared to write this down?" And then they get all ready. I tell them I can summarize how I succeed as a leader: Listen to your employees, listen to your customers, shut the f - - up, and do what they tell you. — John J. Legere

I tell employee of T-Mobile, "Listen, if some of this doesn't make sense to you, what should make sense is the reason I'm telling you - I respect you as an owner and as a partner and I'm going to tell you this all the time. Feel free to tune out." — John J. Legere

When I used to live in Asia, they used to say, "If you're going to sing karaoke, you want to go after the worst singer." And I'd be coming in Deutsche Telekom after the worst singer. — John J. Legere

I've given my email address to all 3,000 T-Mobile stores. Serious customer escalations come directly to me. Customers get a kick out of me responding to them, and the employees do, too. — John J. Legere

When I go to T-Mobile retail stores, I jokingly tell the employees that everybody between me and them is the enemy. In effect, what I mean is that in my paramilitary hierarchy, if I can hear them and they can hear me, everything will be fine. All we need to do is make sure the entire company understands that it's their job to pass information between us. And so far so good. — John J. Legere

If you go back in my career, you'll find I've always been a lead-from-the-front people-manager guy. I've always been outspoken. I've always attempted to break the mold. My advice to myself, then, would be to go all in on it. The world doesn't need another cookie-cutter business-school leader. The world needs somebody to stick out and be loud and proud. — John J. Legere

I went, and my first interview was with René Obermann, who was the CEO of Deutsche Telekom at the time - wonderful guy. And right after hello, I told him that it was my opinion that he could only fail one way in the US. I said, "Do exactly what you're doing - nothing." — John J. Legere

When I finished my last job, at Global Crossing, it was the first time in God knows how many years that I wasn't in a job. It was probably 32 years or so, and there I was, it was like pow! — John J. Legere

I say that the genius of the marketing strategy that we've had in every company that I've ever been in, is that if you ask your customers what they want and you give it to them, you shouldn't be shocked if they love it. — John J. Legere

Life Lessons by John J. Legere

  1. John J. Legere has taught us that success in business is not only about having the right strategy, but also about having the right attitude and approach. He has demonstrated that taking risks and being creative can lead to great success.
  2. He has also shown us that it is important to stay focused on the customer and to understand their needs in order to create value and drive growth.
  3. Finally, he has demonstrated that it is possible to succeed in a highly competitive environment by being bold, taking risks, and being innovative.
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