The only thing that counts is a satisfied customer. — Jan Carlzon
A satisfied customer is the best business strategy of all. — Michael Leboeuf
Customer satisfaction is worthless. Customer loyalty is priceless. — Jeffrey Gitomer
All of management's efforts for Kaizen boil down to two words: customer satisfaction. — Masaaki Imai
The well-satisfied customer will bring the repeat sale that counts. — James Cash Penney
Companies don't give job security. Only satisfied customers do. — Jack Welch
Unless you have 100% customer satisfaction, you must improve. — Horst Schulze
The best advertising is done by satisfied customers. — Philip Kotler
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers. — Konosuke Matsushita
Personal satisfaction is the most important ingredient of success. — Denis Waitley
Quality, service, cleanliness, and value. — Steven J. Ross
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways. — Richard Branson
My satisfaction comes from my commitment to advancing a better world. — Faye Wattleton.
The two most important words I ever wrote were on that first Wal-Mart sign, ‘Satisfaction Guaranteed’. They're still up there, and they have made all the difference. — Sam Walton
The goal as a company is to have customer service that is not just the best, but legendary. — Sam Walton
Short Customer Satisfaction Quotes
Customer needs may vary, but their bias for quality never does. — J. Willard Marriott
Success and profitability are outcomes of focusing on customers and employees, not objectives. — Jack Ma
The first step in exceeding your customer's expectations is to know those expectations. — Roy H. Williams
As far as the customer is concerned, the interface is the product. — Jef Raskin
The successful salesperson cares first for the customer, second for the products. — Philip Kotler
Every business is a service business. Does your service put a smile on the customer's face? — Philip Kotler
Ensure compliance and be responsive to the feedback. — Anne McLellan
Quality is everyone's responsibility. — W. Edwards Deming
The success of the group is made of the quality of the product. — Bernard Arnault
Customer Satisfaction Image Quotes
Look at a day when you are supremely satisfied at the end. It's not a day when you lounge around doing nothing; it's when you've had everything to do, and you've done it.
Good Customer Satisfaction Quotes
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. — Don Porter
If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune. — Jim Rohn
Make your product easier to buy than your competition, or you will find your customers buying from them, not you. — Mark Cuban
Wake up with determination. Go to bed with satisfaction.
There is only one boss. The customer. — Sam Walton
Inspiring Customer Satisfaction Quotes
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. — Peter Drucker
If you're not serving the customer, your job is to be serving someone who is. — Jan Carlzon
Know what your customers want most and what your company does best. Focus on where those two meet. — Kevin Stirtz
Wake up determined to go to sleep satisfied.
We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee. — Horst Schulze
Do what you do so well that they will want to see it again and bring their friends. — Walt Disney
Customer service shouldn't just be A department, it should be the entire company. — Tony Hsieh
Customers will never love a company until the employees love it first.
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will. — Bill Gates
If we can keep our competitors focused on us while we stay focused on the customer, ultimately we'll turn out all right. — Jeff Bezos
Customer service is the new marketing. — Derek Sivers
In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. — Douglas A. Warner III
Satisfied Customers Quotes
Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability. — Anne M. Mulcahy
You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back. — Alexander Turney Stewart
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living. — Sam Walton
Don't find customers for your products, find products for your customers.
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans. — Ken Blanchard
What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you. — Ludwig von Mises
A satisfied customer. We should have him stuffed. — John Cleese
Be grateful, never satisfied.
No sale is really complete until the product is worn out, and the customer is satisfied. — L.L. Bean
The customer is an object to be manipulated, not a concrete person whose aims the businessman is interested to satisfy. — Erich Fromm
I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal! — Niki Lauda
Satisfied customers are apathetic. Loyal customers will be your advocate. — Jeffrey Gitomer
Customer Service Quotes
If I am selling to you, I speak your language. If I am buying, dann müssen sie Deutsch sprechen. — Willy Brandt
In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity. — Azim Premji
My nights are for overthinking, my mornings are for oversleeping.
The nature of any human being, certainly anyone on Wall Street, is 'the better deal you give the customer, the worse deal it is for you'. — Bernard Madoff
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves — Steve Jobs
Worry about being better; bigger will take care of itself — Gary Comer
Every dog must have his day.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships. — H. Ross Perot
To your enemy, forgiveness. To an opponent, tolerance. To a friend, heart. To a customer, service. To all, charity. To every child, a good example. To you, respect. — Oren Arnold
In this age, the mere example of non-conformity, the mere refusal to bend the knee to custom, is itself a service. Precisely because the tyranny of opinion is such as to make eccentricity a reproach, it is desirable, in order to break through that tyranny, that people should be eccentric. — John Stuart Mill
You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. — Jan Carlzon
Happy Customer Quotes
We are very committed to listening to our customers’ feedback and making changes to deliver happiness to our users. — Eric Yuan
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that. — Herb Kelleher
If the employees come first, then they're happy. A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works. — Herb Kelleher
I think everybody should get rich and famous and do everything they ever dreamed of so they can see that it's not the answer.
The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy. — Jack Ma
The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy. — Kevin Stirtz
... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success. — Richard Branson
The most successful marketer becomes part of the lives of their followers. They follow back. They wish happy birthday. They handle problems their customers have with products or service. They grow their businesses and brands by involving themselves in their own communities. — Marsha Collier
The objective.. is to achieve a comfort level between the cook/artist/performer and the customer/viewer/diner. And if we can achieve that, and the customers are happy and the cooks are happy, then we have a great experience. — Mario Batali
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you. — Derek Sivers
Custom, law bent my first years to the religion of the happy Muslims. I see it too clearly: the care taken of our childhood forms our feelings, our habits, our belief. By the Ganges I would have been a slave of the false gods, a Christian in Paris, a Muslim here. — Voltaire
Customer Experience Quotes
Although I have never worked in a community bank, I have been a customer, and I know from personal experience the special skills that these institutions bring to their customers. — Jerome Powell
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. — Jeff Bezos
It’s important to treat your customers like guests and give them a great experience every time they come to your restaurant. — Glen Bell
You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact. — David Neeleman
You‘ve got to start with the customer experience and work back toward the technology - not the other way around. — Steve Jobs
Highly engaged employees make the customer experience. Disengaged employees break it. — Timothy R. Clark
To listen closely and reply well is the highest perfection we are able to attain in the art of conversation. — Francois de la Rochefoucauld
Accepting the key premise that the learner is the primary customer of schooling means others follow naturally. ... The core business of schooling is learning, and the quality of learning experienced by all learners should be the standard against which performance is measured. — David Hood
You don't earn loyalty in a day. You earn loyalty day-by-day. — Jeffrey Gitomer
There is a spiritual aspect to our lives - when we give, we receive-when a business does something good for somebody, that somebody feels good about them! — Ben Cohen
Satisfaction Quotes
I love being part of something that is working toward a greater goal, and there's no more satisfaction in life than achieving those goals as a team and being a part of that team. — Jim Harbaugh
Authentic marketing is not the art of selling what you make but knowing what to make. It is the art of identifying and understanding customer needs and creating solutions that deliver satisfaction to the customers, profits to the producers and benefits for the stakeholders. — Philip Kotler
People count with self-satisfaction the number of times they have recited the name of God on their prayer beads, but they keep no beads for reckoning the number of idle words they speak. — Al-Ghazali
Never give up prayer, and should you find dryness and difficulty, persevere in it for this very reason. God often desires to see what love your soul has, and love is not tried by ease and satisfaction. — John of the Cross
Do you know why people like violence? It is because it feels good. Humans find violence deeply satisfying. But remove the satisfaction, and the act becomes hollow. — Alan Turing
An honest public servant can't become rich in politics. He can only attain greatness and satisfaction by service. — Harry S. Truman
True motivation comes from achievement, personal development, job satisfaction, and recognition. — Frederick Herzberg
Success is peace of mind which is a direct result of self-satisfaction in knowing you did your best to become the best you are capable of becoming. — John Wooden
I insist you to strive. Work, Work and only work for satisfaction with patience, humbleness and serve thy nation. — Muhammad Ali Jinnah
Disciplining yourself to do what you know is right and important, although difficult, is the highroad to pride, self-esteem, and personal satisfaction. — Margaret Thatcher
Customer Support Quotes
No written law has ever been more binding than unwritten custom supported by popular opinion. — Carrie Chapman Catt
Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community. — Sam Walton
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. — Mahatma Gandhi
Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose them. — Kevin Stirtz
Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you. — Chip R. Bell
Treat customer support as a product. — Keith Rabois
Habits and customs are a convenience devised for the support of timid natures who dare not allow their souls free play. — Virginia Woolf
Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference. — Bill Gates
Software: These programs give instruction to the CPU, which processes billions of tiny facts called bytes, and within a fraction of a second it sends you an error message that requires you to call the customer-support hot line and be placed on hold for approximately the life-span of a caribou. — Dave Barry
The longer you wait, the harder it is to provide outstanding customer service. — Bill Davidow
Love Satisfaction Quotes
I used to care about how I looked. Now I don’t care as much. Maybe it’s because I’m so handsome. — James Franco
Ordinary love is selfish, darkly rooted in desires and satisfactions. Divine love is without condition, without boundary, without change. The flux of the human heart is gone forever at the transfixing touch of pure love. — Sri Yukteswar Giri
You have to love what you do, and you have to need it like you need air. And there's nothing else that would give me the same degree of satisfaction as acting, which is why I can't walk away from it. — Wentworth Miller
When the satisfaction or the security of another person becomes as significant to one as one's own satisfaction or security, then the state of love exists. Under no other circumstances is a state of love present, regardless of the popular usage of the term. — Harry Stack Sullivan
When you fall in love with the process rather than the product, you don’t have to wait to give yourself permission to be happy. You can be satisfied anytime your system is running. And a system can be successful in many different forms, not just the one you first envision. — James Clear
I’d rather be poor doing something that I loved than rich doing something that I hated. — Tom Bilyeu
It is an essential part of the interpretive work that it should keep in step with fluctuations between love and hatred, between happiness and satisfaction on the one hand and persecutory anxiety and depression on the other. — Melanie Klein
It is attachment to creatures and to self-satisfaction that weakens the blessings of love in your heart. You must die to all that, if you wish the pure love of God to reign therein. — Margaret Mary Alacoque
I want to say somewhere: I've tried to be forgiving. And yet. There were times in my life, whole years, when anger got the better of me. Ugliness turned me inside out. There was a certain satisfaction in bitterness. I courted it. It was standing outside, and I invited it in. — Nicole Krauss
The real practice of love goes beyond satisfaction and dissatisfaction. Wallowing in pleasure can be just as limiting as wallowing in pain if you don't open your heart beyond the satisfaction of your personal emotional needs. — David Deida
Our goal as marketers and business owners is to increase the value of the dream outcome and its perceived likelihood of achievement, while decreasing the time delay of achievement and the effort and sacrifice one has to put in to get there. — Alex Hormozi
Solve rich people’s problems. They pay better. — Alex Hormozi
In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that. — Bill Gates
That only a few, under any circumstances, protest against the injustice of long-established laws and customs, does not disprove the fact of the oppressions, while the satisfaction of the many, if real only proves their apathy and deeper degradation. — Elizabeth Cady Stanton
Don't go into business with the sole objective of making lot of money. If you put service, quality, and customer satisfaction first-the money will follow. — Paul Clitheroe
You can't delegate growth or customer satisfaction. — Jeffrey R. Immelt
If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow. — Jack Welch
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing? — Brian Tracy
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER. — Brian Tracy
We're improving and taking our levels of customer satisfaction higher and higher....Our customers are happier than they were before. — Ralph de la Vega
What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth. — Barry Moltz
Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning. — Jack Welch
The by-product of fewer technical support issues is also an increase in customer satisfaction, which can be reflected in reduced subscriber churn. — Patrick Fitzgerald
A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity. — Christopher McCormick
We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried. So you're not just getting low fares, you're also getting wonderful customer service. — Herb Kelleher
There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it. — Jack Welch
One, we committed to put about 650 people in the field to focus totally on customer satisfaction. — Sanjay Kumar
Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally. — Scott D. Anthony
In Conclusion
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