You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.— Alexander Turney Stewart
Exciting Happy Customer quotations
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
If the employees come first, then they're happy.
A motivated employee treats the customer well. The customer is happy so they keep coming back, which pleases the shareholders. It's not one of the enduring green mysteries of all time, it is just the way it works.
Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.
Every thing useful and beneficial to man, seems to be connected with obedience to the laws of his nature, the inclinations, the duties, and the happiness of individuals, resolve themselves into customs and habits, favorable, in the highest degree, to society. In no case is this more apparent, than in the customs of nations respecting marriage.
The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.
... Our first priority should be the people who work for the companies, then the customers, then the shareholders. Because if the staff are motivated then the customers will be happy, and the shareholders will then benefit through the company's success.
The most successful marketer becomes part of the lives of their followers.
They follow back. They wish happy birthday. They handle problems their customers have with products or service. They grow their businesses and brands by involving themselves in their own communities.
The objective.. is to achieve a comfort level between the cook/artist/performer and the customer/viewer/diner. And if we can achieve that, and the customers are happy and the cooks are happy, then we have a great experience.
The single most important thing is to make people happy.
If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you.
Custom, law bent my first years to the religion of the happy Muslims.
I see it too clearly: the care taken of our childhood forms our feelings, our habits, our belief. By the Ganges I would have been a slave of the false gods, a Christian in Paris, a Muslim here.
Joy, thou spark from Heav'n immortal, Daughter of Elysium! Drunk with fire, toward Heaven advancing Goddess, to thy shrine we come. Thy sweet magic brings together What stern Custom spreads afar; All men become brothers Where thy happy wing-beats are.
Freedom is where you can live, as pleases a brave heart;
where you can live according to the customs and laws of your Fathers; where you are made happy by that which made your most distant ancestors happy.
The ad industry thinks their clients are their customers.
They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.
Industrial design keeps the customer happy, his client in the black and the designer busy.
You will deal with ignorant, opinionated and innocent people.
You will often have an opportunity to cheat them. If they could, they would cheat you, or force you to sell at less than cost. You must be wise, but not too wise. You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.
...and we have so far improved upon the custom of Adam and Eve, that we generally furnish forth our feasts with a portion of some delicate calf or lamb, whose unspotted innocence entitles them to the happiness of becoming our sustenance.
Is it not the glory of the people of America, that, whilst they have paid a decent regard to the opinions of former times and other nations, they have not suffered a blind veneration for antiquity, for custom, or for names, to overrule the suggestions of their own good sense, the knowledge of their own situation, and the lessons of their own experience? To this manly spirit, posterity will be indebted for the possession, and the world for the example, of the numerous innovations displayed on the American theatre, in favor of private rights and public happiness.
There is the grand truth about Nathaniel Hawthorne.
He says NO! in thunder; but the Devil himself cannot make him say yes. For all men who say yes, lie; and all men who say no,why, they are in the happy condition of judicious, unincumbered travellers in Europe; they cross the frontiers into Eternity with nothing but a carpet-bag,that is to say, the Ego. Whereas those yes-gentry, they travel with heaps of baggage, and, damn them! they will never get through the Custom House.
It took us three years to build the NeXT computer.
If we'd given customers what they said they wanted, we'd have built a computer they'd have been happy with a year after we spoke to them - not something they'd want now.
The biggest threat to McDonald's lies within - and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.
Son, you can't go around painting yourself black, you hear? Why not, Papa? Because they'll take you away. Why? Because you shouldn't want to be like black people or Jewish people or anyone who is...not us. Who are Jewish people? You know my oldest customer, Mr. Kaufmann? Where we bought your shoes? Yes. Well, he's Jewish. I didn't know that. Do you have to pay to be Jewish? Do you need a license? ..... ...you've got beautiful blond hair and big safe blue eyes. You should be happy with that; is that clear?
I try to make myself happy, no, because I know that if I'm not happy, my colleagues are not happy and my shareholders are not happy and my customers are not happy.
I've never gone into business to make money.
Every Virgin product and service has been made into a reality to make a positive difference in people's lives. And by focusing on the happiness of our customers, we have been able to build a successful group of companies.
The motivation to start the infrastructure business was to have at least one business that gives you annuity income. Others are services businesses that don't give you annuity income. If you keep the customer happy, you make money. But in a household, if there are five people, keeping all of them happy is also difficult.
I told myself that I would not come back to women's fashion until I felt I had something new to say. I feel that fashion has become too serious and that the actual customer's needs have not really been addressed. Fashion needs to make one happy. It is a luxury and should enhance one's quality of life.
The people in the front lines are my customers.
I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
Tomorrow when you come to work, if it doesn't make the customer happy, move the business forward, and save us money - don't do it.
We are ourselves the stumbling-blocks in the way of our happiness.
Place a common individual - by common, I mean with the common share of stupidity, custom, and discontent - place him in the garden of Eden, and he would not find it out unless he were told, and when told, he would not believe it.
Uncontainable is a love story. Kip and Sharon's love for each other, their precious family, their business journey of joy and, most of all, their pure and uncontainable love for their employees and their families is clear and happy proof that the future of business is building love cultures. Oh, and when you have love on the inside customers shower uncontainable love back at ya from the outside. Love on brother!
Reward is a happy customer - and an empty plate.
...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?
Video marketing is the most effective way for you to get someone's attention and engage them for a substantial period of time. Keeping someone engaged is the best and quickest way to gain their trust. Gaining trust is the only way to convert your audience into happy, long-term clients/customers/subscribers.
Education is always very important. Ultrasound is, I think, quite a niche market. We know our customers very well. We listen to a lot of feedback and they're more than happy to tell us their thoughts.