Your most unhappy customers are your greatest source of learning.
Feedback is the breakfast of champions.
Whenever you find yourself on the side of the majority, it is time to pause and reflect.
If you have learned how to disagree without being disagreeable, then you have discovered the secrete of getting along - whether it be business, family relations, or life itself.
Don't open a shop unless you like to smile.
A business that makes nothing but money is a poor kind of business.
Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can't miss.
I took some me time. I think that's a really important thing to do for yourself, especially in this business. And now I feel like I'm in a really good, positive place in my life.
Cut your losses and let your profits run.
It's far better to buy a wonderful company at a fair price than a fair company at a wonderful price.
Work is our business; it's success is God s.
Writing a book is a very lonely business. You are totally cut off from the rest of the world, submerged in your obsessions and memories.
I have made the tough decisions, always with an eye toward the bottom line. Perhaps it's time America was run like a business.
A man should never neglect his family for business.
Buying is cheaper than asking.